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How many days it takes to deliver the order?

We make our best efforts to ship each item in your order within 3 to 4 working days of the order. However in some cases, we may take longer, up to 8 to 10 working days.

How can we track our order?

Once the order is dispatched from our store we update the in the system here. You will receive a mail informing you of the updated status along with the tracking details. You can logon to the logistic partner sitehttp://www.kartrocket.comand then track your order.

Can I return the product after delivery?

We will accept returns of the goods purchased, subject to the terms and conditions mentioned below.
Customer will have to inform Teenvan of his/her intention to return the product within 3 days of receipt of the goods at his/her destination. Returns, if any, have to be made within 15 days of receiving the good.
The product has to be in its original unused condition to be returned.
Goods damaged, used or manhandled will not be accepted as returns or refunded.

Can I replace the products?

All physical products sold are covered under our 30 Day Replacement Policy. Notify us of any manufacturing defects or product damages at the time of delivery or within 30 days from the date of delivery, and we will issue a brand new replacement to you at no extra cost.

How do I cancel an order on Alternatively, how do I return a product ordered on Navneetstore?

For outright cancellations by you:

If you cancel your order before your product has shipped, we will refund the entire amount.

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